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Only when the business and system levels are completely and seamlessly integrated all along the value chain can your company fully exploit its competitive advantages.
The fundamental requisites are a clear system strategy, stable, efficient IT service processes and high system availability. Successfully managing your firm’s IT has become a lot more important than before, and not only because of the ever shorter reaction times and growing pressure on results: processes that are connected across the whole value chain also require the reliable integration of upstream and downstream systems.
The success of these efforts is conditioned by the discernment of your operational requirements and a profound knowledge of current technological possibilities. EMCG is a competent partner for this role. Looking at the situation from the point of view of your company, we can weigh up supply-induced and demand-induced solutions both critically and objectively before offering you seamless integration all the way from strategic positioning to planning and system implementation.
Our modular IT services range from the cost and service efficient design of IT operations to the planning and execution of complex IT solutions and to the ever more important topic of IT security and disaster recovery.
Our IT services in overview:
IT operations
IT integration
Data management
Product development planning (PDP)
Document management / workflow management / archiving
IT asset management
IT cost management
IT security
Business continuity planning (BCP)
IT operations
- Strategy, analysis, design, implementation and operational launch of modern IT infrastructure architectures (hardware, operating systems, network architectures, end user computing)
- Planning, reorganisation and rollout of IT process modes (e.g. ITIL)
- Concept and launch of high availability solutions
- Development and monitoring of alternative sourcing strategies (service centres, outsourcing, co-sourcing)
IT integration
- Selection of applications and interfaces
- Development and execution of application architectures
- Migration of existing platforms
- Development of decision scenarios and action recommendations
- Implementation and customising of standard software
- Development of individual software
- Interface development and programming
- Performance tests
- Design of data management architectures and databanks
- Development of stored procedures
- Formulation of author guidelines
- Support in the launch of content management systems
Product development planning (PDP)
- Definition of product data management structures
- Process design and implementation of change request management
- Design and implementation of comprehensive value chain coordination systems
Document management / workflow management / archiving
- Process analysis and design
- System configuration, testing and launch
- Digitalisation and archiving of paper-based documents
- Revision and optimisation of existing inventory tools
- Hardware and software inventory
- Data matching of purchase history
- Gap analysis and license management optimisation
- Capacity management
- Design and implementation of optimised procurement and licence management processes
- Design and implementation of IT governance processes and structures
- Execution of ROI analyses
- Internal, external and functional benchmarking analyses
- IT service pricing
- Communication
- Execution of system risk analyses
- IT security auditing (Probing, Intrusion Detection)
- Design, implementation and launch of security architectures
Business continuity planning (BCP)
- Execution of process-related, system-side and supplier-side risk analysis
- Development of emergency strategies
- Management of operating system recovery after emergency situations
- Cost effectiveness audit of prevention and recovery procedures
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